TERMS & CONDITIONS 

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1. Pricing – How “From” Prices Work

Any advertised price or fee is a starting price only.

It is based on:

• A weekly rent of $500, and

• A 2.99% property management fee (excluding GST), charged on rent collected.

Your actual fees may be higher or lower depending on:

• Your property

• The rent amount

• The services you choose

Letting fees, advertising costs, and optional services are not included unless we clearly say so in writing.

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2. Fees and Commission

Our fees are:

• Sales commission: from 0.99% (ex GST)

• Property management fees: from 2.99% (ex GST)

Some properties may be subject to minimum fees, which will be explained and confirmed in your signed Agency Agreement.

For properties with lower sale prices or rental amounts (for example, sales under $500,000 or rent under $500 per week), a different fee structure may apply based on the property and services required.

Unless agreed otherwise in writing, our fees do not include:

• GST

• Advertising or marketing costs

• Lease preparation

• Tribunal or legal representation

• Postage

• Optional or additional services

Your signed Agency Agreement always confirms the final fees and services.

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3. Gift Card Promotion

New landlords or vendors who sign an Exclusive Agency Agreement or Property Management Agreement with NovaNest Property may be eligible to receive a $100 Gift Card, subject to the conditions below.

Minimum Agreement Period

• Sales agreements: minimum 60 days

• Property management agreements: minimum 12 months

When the Gift Card Is Issued

• Rental properties: after the third (3rd) month following the first successful rent collection

• Sales properties: after settlement of the sale

Important Conditions

• The owner must reasonably cooperate during the sales or management period (including inspections, communication, and allowing us to perform our duties).

• The gift card is an incentive only and is not part of our fees or services.

The gift card will not be issued if:

• The agreement ends early or is not renewed within the required minimum period

• The property is withdrawn from sale or lease by the owner

• No sale or lease occurs due to the owner’s decision or lack of cooperation

Other conditions:

• One gift card per property

• Not transferable

• Not redeemable for cash

• Not valid with other promotions

NovaNest Property may change or withdraw this promotion at any time. This does not affect existing signed agreements.

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4. Free Rental Advertising

Free rental advertising applies to standard listings only on realestate.com.au and Domain. Premium upgrades or additional advertising are not included unless agreed in writing.

Open home frequency depends on:

• Tenant availability

• Market conditions

• Practical scheduling factors

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5. ​Property Types

All advertised fees and commissions on this website apply to standard residential properties only, unless expressly stated otherwise.

Fees for commercial properties, boarding houses, rooming houses, serviced apartments, short-term accommodation, mixed-use properties, or other non-standard property types are not included in the advertised pricing and will be quoted separately based on the property, compliance requirements, and services requested.

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6. Changes to Offers

We may update or withdraw advertised offers from time to time.
This does not affect any current signed Agency Agreement.

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